How Learning From Mistakes Ensures Psychological Safety In The Workplace

Making mistakes at work is not as horrifying as you might think. Once a team member feels included, step one of psychological safety, they’ll want to know if learning “on the job” is part of the work culture they can expect.

More specifically, if they make a mistake while fulfilling their job duties, they want to know if they’re supported to learn from it. A company that values learning from mistakes instead of taking a punitive approach harbors growth and development of its team. Abiding by this approach is key to establishing psychological safety.

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Cory Colton
How To Model Inclusion Safety In A Psychologically Safe Workplace

Without inclusion safety, this may be your everyday scenario.

Imagine you lead a team made up of high-level, licensed professionals. People who need to meet several benchmarks, including passing a team panel interview to even be considered for their roles.

Now imagine losing close to 40% of them before their 90-day probationary period expires.

It’s enough to make you think you’re just mis-hiring. But, given the extreme measures each person had to meet to win their position, you’d be missing the mark to count it as poor placement.

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Cory Colton
Lip flap? Sync up!

If you or your teams are experiencing issues with trust, retention or engagement, sometimes it can be caused by actions or communication not aligning with the stated values of the company or the core values of the leader. In those moments your video might not be matching your audio, and powerful questions might help you sync the two. Are you experiencing Lip Flap? Sync up!

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Cory Colton Comment
Experiencing "altitude sickness"?

Altitude sickness is defined as: “illness caused by ascent to a high altitude and the resulting shortage of oxygen, characterized chiefly by hyperventilation, nausea, and exhaustion…” Leaders can experience altitude sickness too!

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Cory Colton